Thursday, 26 April 2012

Dealing With Put-Downs In The Workplace

Hi guys and welcome to my second post and today I will be discussing the topic of put-downs in the workplace. Have you ever had to deal with being put down in the working environment by colleagues or management? Well I'm sure many people have and it can be a very unnerving experience, having someone directly targeting you in a manner that is purposely set out to harm your emotions or to make you feel like your presence in the workplace is ineffective. The key to tackling these put-downs are discovering the underlying meanings from which they have come from. I am now going to use a personal experience from my brother who is a car salesmen at Vauxhall as an example.

"I was talking to a customer, we were discussing about a product I was trying to sell, at this point one of my managers was walking around the area. I could sense he was listening in to our conversation, he then corrected  me in an undermining manner on something he thought I was explaining, however it was a different topic and the customer looked at me with confusion. I however think that my manager was trying to show his level of authority whilst customers were present, I thought this was very unprofessional and embarrassing as it threw me off my trail of thought and heavily lowered my confidence".

After analysing this situation I can understand why my brother didn't do anything about it because at the time it was in front of customer and it would've looked unprofessional for both parties to have a confrontation. But now after addressing these emotions, my brother should have not let this happen by responding immediately to this unwarranted criticism and stood up for himself, being assertive upon the situation and calmly told his manager that he was incorrect.

Being put-down in the workplace by your peers can be very strenuous on your emotions, especially when it involves different levels of authority, it is always recommended that you stand up for yourself and respond to unnecessary conflict, if you deal with the situation in a calm non-aggressive manner you will effectively feel good about it afterwards.

Feel free to get involved in this discussion in the comments below giving your own experiences with put-downs and how you possibly would have dealt with my brother's situation. Josh :)

8 comments:

  1. Hiya Josh!

    Put downs can be a bit of a tricky one. It's difficult knowing how to handle them especially if the put down is coming from someone who is in a higher position than you are.

    I think when you're in that position you should handle the situation calmly and rationally, and put your opinion across to the other person that's involved. That way it can turn into a positive outcome!

    Daisy xx

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  2. Hey Josh,

    Yer put downs and generaly negative comments are differcult to deal with as if the problem contiunes with out the person speaking up it can really lower your confidence with your ablitity to do your job properly! Its particularly differcult when its coming from someone of a higher position then you!

    But your post has brought this issue to my attention so I'l make sure that when one of my employees has done something in-correctly I'll take this into considerancy.

    Thanks good post!

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    1. consideration*!! sorry josh cant spell today! x

      Il be interested if you are planning on covering another subject to do with the work place soon!

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  4. Hi Josh, put downs can be very de-motivating and confidence damaging for an individual. They can also damage relationships between manager and employee. Put downs can stop staff development which ultimately is no good for the company aswell. My view is that situations like this need to be confronted but in a professional manner (not in front of customers/clients).

    George

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  5. Hi Guys,

    Thanks for all your overwhelming responses it's very interesting to hear about your opinions and experiences.
    Charlotte I am glad that you will take what you have learnt into the workplace, it is important that you stand up for yourself.
    George you have made some important points about put downs and it's very true that they can affect your relationships within the workplace, especially between the manager and employee.

    I appreciate your involvement!

    Josh :)

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  6. Interesting ideas on dealing with put-downs! I feel sorry for your brother in that situation - it can be really difficult to deal with a situation appropriately when you're under pressure like that.

    I'm going to try and practise dealing with these so hopefully I don't get into a similar thing.

    /Charlie

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  7. Great post, really enjoyed reading it! I don't quite know what I'd do if someone put me down at work so this is very useful! Personally I think dealing with them it's best to be rational and calm! Losing your rag will never end well!

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